Company mission
To provide everyone in Asia
with infrastructure needed to access the crypto-economy
Coinhako started in Singapore, in 2014, with a very simple value proposition – to create a simple and hassle-free way to access Bitcoin.
As we believe in the crypto-economy’s potential to resolve issues of financial access in the region from the traditional banking sector, we dedicate a significant amount of our time and resources to ensure accessibility for our customers. As the crypto-economy continues to expand, we endeavour to provide the market with infrastructure and tools necessary to achieve this.
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Company values
To achieve our mission of enabling access and onboarding everyone in Asia to the crypto-economy, every member of the Coinhako team is expected to embody these core values.
- We value our customers as part of the Coinhako family and not just another product user.
- We are obsessed over building the best possible experience for all on Coinhako.
- We actively seek opportunities to listen to customers and relate to them.
- We always put ourselves in our customers’ shoes and provide the best possible outcome for them.
- We work to further the success of the company and the crypto-economy.
- We are experimental but effective with our solutions to enable a world of greater financial freedom.
- We work to be a key contributor to the development of a digitally enabled economy.
- We own up to our mistakes and take ownership of providing a solution around it.
- We mean and do what we say.
- We are always authentic and transparent around our fellow colleagues and with our customers.
- We treat everyone with utmost respect and how we would like to be treated by them.
- We take the initiative and go the extra mile to bring about positive results.
- We care about the outcome of our actions just like any other owner of a company would.
- We are accountable for actions to ensure that the highest quality is achieved.
- We take charge to ensure that things are delivered in a timely manner.
- We believe empowering members of our team and colleagues is a prerequisite for instilling ownership.
You are never faulted for trying new ideas or initiatives that didn’t work out at Coinhako. Instead, we expect members of our team to embrace opportunities and work to the best of their abilities with the chips they have to make things happen.
- We strive to be concise and articulate in speech and writing.
- We listen well and seek to understand before reacting with our customers and colleagues.
- We are adaptive when it comes to communicating with people from all walks of life and anywhere around the world.
- We are always eager to provide candid, helpful, timely feedback to colleagues.
- We always follow-up and never leave people hanging.
- We Lead with Context, Not Control to nurture good decision-making.
Coinhako is looking for high-performing professionals who thrives in an environment that demands innovation.
Join us at Coinhako, and play a part in transforming the future.
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